The most critical decision you’ll make when roof repair or replacement is choosing the right contractor. It’s not always easy to find a reputable one, but a little research and lots of common sense will definitely help.
Picking a local contractor offers a number of advantages. For one, locals know the natural elements (for example, the weather) that are causing or have caused issues with your roof. They’re also easier to reach during emergencies, and they are more likely to honor their warranties.
Hiring a roofer who has been in the industry for a while is a smart move. We all know that mastering a skill requires years of practice. If a contractor has been there for more than five years, they must be good or they would have closed shop long ago, considering how competitive the industry is.
References, Reviews and the BBB
Getting references from a prospective contractor is simple – just ask them flat out. If they’re hesitant to give you any, that’s a red flag. When talking to references, ask them all the crucial questions you can think of. For example, were they pleased with the results? How easy was it to get in touch with the roofer? Would they hire the same professional or company for a future project? Read online reviews as well (check your sources as many websites are misleading) and see if there are or were customer complaints under the contractor’s name with the Better Business Bureau.
Say No to Storm Chasers!
Storm chasers are neighborhood “roofers” who will show up at your door after a storm or any severe weather and enticing you with cheap rates. These people have no genuine care for your roof and are only after your money after doing substandard work, so do not even entertain them.
Ask for at least two or three proposals from various roofers so you can make comparisons. All vital information should be explicitly stated in each of these proposals – total scope and cost, payment terms, start and completion dates, roofing materials and individual costs, warranties, and, just in case some contract terms end are not being followed, a termination clause.
Licensing and Insurance
Hiring unqualified workers comes with so many risks. You may end up spending more money than you would hiring a fully qualified roofer when there’s an accident involving uninsured and unlicensed workers in your home. This is a risk you will surely not want to take.
Lastly, it pays to hire a roofing company that will be there when you need them. Roofing emergencies can occur, and you need a guarantee that help will be prompt each time.