Looking for a ERP Solution Provider? Consider the Following Factors
If you are looking for an enterprise resource planning solution commonly known as ERP for your business, getting one that will meet your needs is important. There is a growing number of ERP solutions providers in the market, due to the demand. Choosing an ERP solution for your business can be an daunting task. Look out for the qualities listed below when choosing an ERP solution.
It is important you get the ERP solution from a provider that uses the latest technology.
Does the ERP provider offer training? It is important you choose a provider that will send specialist to your business to train the different staff who will be using the system on how to use it.
Customer service is another factor you should consider when choosing an ERP solution provider. Go for a provider that will take the least duration of time to solve any issues that you may have with the ERP system.
How long has the ERP provider been operating? The longer the duration of time the ERP provider has been operating, the better. The provider has improved the quality of their ERP solution over the years. During your first appointment with the ERP solution provider, ask them how old they are in this industry.
Also, ensure the ERP solution provider has been licensed by the relevant department in your state. A good provider should not have a problem with giving you copies of their licenses, so that you can verify they are legit.
Does the ERP provider have membership to any reputable bodies in this field?
Has the ERP solution provider won any recognition awards in this industry over the years?
When choosing an ERP provider, it is important you put cost into consideration. A ERP solution provider that is new in the market will charge you less as a way of attracting new clients. It is advisable you work with price estimates from different ERP solution providers, then choose one that is within your budget.
When choosing a ERP solution provider, it is important you choose one that has built a good reputation in the market over the years. Check the customer reviews and ratings of the ERP provider on different platforms online. From the reviews, you will know what to expect, if you settle for the ERP solution provider. If there are complains about the ERP system, it is best you get it from another provider.
It is important you ask the ERP provider you are prospecting to give you the contact details of some of their past clients. The only reason the ERP provider should not have references, it is if they are still new in the market. When you call them, ask them what kind of experience they have had with the system and if they would recommend the ERP provider to other clients. If most of the responses you are getting from past clients of the ERP solution provider are positive, you can proceed to deal with them.